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Prismara platform

Prismara SOCQuickstart

Get started with the Prismara SOC portal

  • Applies to Users
  • ⏱ 10 min

This quickstart walks you around the Prismara SOC portal so you know where everything is before your first incident arrives.

  • A Prismara account with access to Prismara SOC. Ask your administrator if the app is missing from your home page.
  • Your organisation’s Microsoft tenant is connected. See Connect your Microsoft tenant.
  1. Go to https://soc.prismara.eu and sign in, or open Prismara SOC from the app launcher.

  2. Look at the Dashboard. The summary cards at the top show Open incidents, Awaiting your action and Resolved this month.

  3. Check the Severity chart. It shows open incidents grouped as High, Medium, Low and Informational.

  4. Scroll to Recent incidents. Each row shows the incident title, severity, status and when it was last updated. Select a row to open it.

  5. Use the left navigation to find the other areas: Incidents for the full list with filters, Reports for monthly reports, and Settings for notification preferences.

  6. Select Settings > Notifications and choose which incident severities you want to be emailed about.

  7. If your organisation has more than one tenant connected, use the Tenant selector at the top of the page to switch between them.