View usage reports

Usage reports show who is using which Prismara apps. Use them to plan training, spot licences nobody is using and decide how many licences you need.

• You need any admin role, including Reports reader. See Admin roles.
• Sign in with Admin sign-in at https://admin.prismara.eu/login.

1. Select Reports > Usage in the left navigation.

2. Choose a period: 7 days, 30 days or 90 days.

   admin.prismara.eu

   Screenshot pendingThe Usage report with the period selector and a chart of active users per app

3. Read the Active users chart. A person counts as active in an app if they opened it at least once during the period.

4. Select an app’s name to see the list of active users for that app.

1. Select Reports > Licences.

2. For each app, check:

   • Assigned — licences given to people.
   • Available — licences you have but have not assigned.
   • Not used — assigned licences whose holder has not opened the app during the period.

   admin.prismara.eu

   Screenshot pendingThe Licences report with Assigned, Available and Not used columns for each app

3. Select a number in the Not used column to see who holds those licences.

If someone holds a licence they don’t use, you can remove it so it goes back to the pool. See Manage users and licences.

1. Open the report you want, for example Reports > Usage, and choose the period.

2. Select Export > CSV.

3. Save the file. It contains the same rows and columns you see on screen.

Open the exported file in a spreadsheet app and check that the period and apps match what you chose in Admin. Report data can be up to a day behind.

• Prismara Admin overview
• Manage users and licences
• Check service health