Use chats and channels

Prismara Talk has two kinds of conversation:

• Chats are private conversations with one or more people. Use them for quick questions and small groups.
• Channels are shared spaces for a team, project or topic. Members can see the history and join in at any time.

• Sign in to Prismara Talk in your browser or the desktop app.
• To create a channel, your administrator may need to allow you to. If you don’t see Create channel, ask your administrator.

1. Select Chat in the left-hand bar, then select New chat.

2. In To, start typing a colleague’s name and select them from the list. Add more people to start a group chat.

   talk.prismara.eu

   Screenshot folgtNew chat pane with two demo users (Alex Muster, Sam Contoso) added in the To field

3. Type your message in the box at the bottom and press Enter, or select Send.

To give a group chat a name, select the chat header, then select Rename.

1. Select Channels in the left-hand bar, then select Create channel.

2. Enter a Name, for example Project Fabrikam, and an optional Description.

3. Choose the Visibility:

   • Public — anyone in your organisation can find and join the channel.
   • Private — only people you add can see the channel.

   talk.prismara.eu

   Screenshot folgtCreate channel dialog with Name, Description and Visibility fields filled with demo data

4. Select Create.

5. Select Add members, choose the people to add, and select Add.

Mentions notify a person even if they have muted the conversation.

1. In the message box, type @ followed by the first few letters of a name.

2. Select the person from the list. Their name is highlighted in your message.

3. Send the message.

To notify everyone in a channel, type @channel. Use this sparingly, as everyone receives a notification.

1. In a chat or channel, select Attach (the paperclip icon) next to the message box.

2. Select Upload from this device and choose the file, or drag the file into the conversation.

   talk.prismara.eu

   Screenshot folgtMessage box with the Attach menu open, showing Upload from this device

3. Add a message if you want, then select Send.

Everyone in the conversation can open and download the file. To see every file shared in a conversation, select the Files tab at the top.

Your message appears in the conversation with a delivered indicator, and people you mentioned see a notification in their Activity feed.

• Start or schedule a meeting
• Install the Prismara Talk desktop app
• Troubleshoot Prismara Talk